Questions about Dealboard.
Practical answers about setup, pricing, security, integrations, and how Dealboard works. For anything else, email support@getdealboard.com.
Getting started
How do I sign up?
Go to app.getdealboard.com/sign-up. Enter your email and Dealboard will send you a magic link. You can also sign in with Google. No credit card required.
Can I use Dealboard without installing anything?
Yes. Dealboard runs in your browser on Mac, Windows, Linux, iPhone, and Android.
Does Dealboard work on my mobile phone?
Yes. Dealboard works on iPhone and Android from your browser. You can swipe between stages, add notes, dictate notes using your phone's built-in voice input, open files, review reports, and manage deals from your phone.
How long does it take to set things up?
You can have a working dealboard in about a minute. New workspaces include sample deals so you can see how the system works before adding your own.
What are the example deals?
Dealboard includes twelve fictional sample companies across the pipeline with realistic notes, contacts, and PDFs. You can clear sample data anytime, but renaming a sample deal converts it to a real deal that will not be cleared.
The pipeline
What are the seven stages?
In order: New Lead, Meeting Scheduled, In Discussion, Proposal Sent, Contract in Legal, Contract Redlines Received, and Won. There is also a Dead lane for inactive deals.
Can I customize the stages?
No. Dealboard is not trying to be a fully configurable CRM. It is a simple system for tracking deals. The fixed stages keep the pipeline consistent and clear.
What are the weights / probabilities?
Default probabilities by stage: New Lead (0%), Meeting Scheduled (5%), In Discussion (15%), Proposal Sent (25%), Contract in Legal (75%), Contract Redlines Received (90%), Won (100%). These can be adjusted in settings.
How do I move a deal between stages?
On desktop, drag the deal card to a new lane. On mobile, open the deal and tap the stage pill. Dealboard automatically records stage changes and may request context for important stages.
Can I have multiple dealboards?
Yes. The Free plan includes one dealboard; the Plus plan includes unlimited dealboards. This is useful for tracking different products, regions, teams, or sales motions in the same format with similar tooling and reporting.
Notes, activity, attachments
How do I log a phone call or add a note?
On desktop, click a deal and start typing; press Enter when done. On mobile, tap a deal, type or dictate your note, and save the update while the conversation is still fresh. Notes are timestamped and kept in deal history.
Can I use voice to add a note?
Yes. Tap the microphone on your phone or keyboard and speak your note. Your device converts speech to text, then Dealboard saves it.
What is the difference between a note and a system event?
System events are created automatically. Examples include stage changes, owner changes, and deals marked Won or Dead. Notes are written by team members. Both appear in the activity feed.
Can I edit or delete a note?
Yes. Team members can edit or delete notes when they need to correct or clean up deal history.
Can I attach files to a deal?
Yes. Dealboard supports note attachments, including PDFs, images, Word docs, PowerPoints, and other files up to 25 MB per file. You can also attach proposal and signed contract documents.
Reports
What are the reports?
Dealboard has three core reports: Your Goals and Current Status, Proposal Velocity, and Deals Won.
Can I change what the reports show?
You can change the date range and switch views, but the main columns, calculations, and chart types are fixed on purpose.
Can I export reports?
Yes. You can download reports as PNG or CSV. PNG export is useful for presentations, documents, and quick updates.
How are deal-won dollars calculated for a quarter?
Dealboard adds up the amount for every deal with a wonAt date in that quarter.
What is the weighted pipeline number?
For each open deal: deal amount × stage probability, then summed across the dealboard.
What if my goals change mid-month?
Update goals in settings. The report gauges update immediately without changing deal history.
Working with a team
How do I invite teammates?
Go to Settings → Members → Invite. Add email addresses, choose permissions, and send invites. Teammates receive magic links.
Is there a per-seat charge to invite teammates?
Not on Free because Free includes one team member. On Plus, each active member is a billable seat: $29 per user per month, or $295 per user per year.
What is the difference between owner and member?
Owners manage members, update settings, manage billing, and delete dealboards. Members use the product day to day: add deals, edit deals, leave notes, move deals, attach files, and view reports.
Can two people edit the same deal at once?
Yes. Dealboard supports real-time collaboration. If two people edit the same field simultaneously, the most recent change wins.
Can I see who did what?
Yes. Notes and system events show the author and time. The activity feed shows what changed, who changed it, and when.
Can I assign a deal to someone?
Yes. Each deal has an Owner field that can be changed from the deal screen.
We have two products with totally different sales processes. Can I run them separately?
Yes. The Plus plan supports unlimited dealboards. Each dealboard has its own goals, integrations, team visibility, and reporting, while keeping the same format and familiar tooling.
Pricing and billing
How much does it cost?
Dealboard has two plans: Free at $0, with one dealboard and up to 20 active deals; and Plus at $29 per user per month, or $295 per user per year.
What counts as an active deal for the Free plan limit?
Any deal from New Lead through Contract Redlines Received counts as active. Won and Dead deals remain in history but do not count toward the limit.
How do I upgrade?
Go to Settings → Billing → Upgrade. Stripe handles checkout and you get access immediately.
How do I downgrade or cancel?
Go to Settings → Billing → Manage Billing. You can use Plus through the end of your paid period before switching to Free.
What happens to my data if I cancel?
Your data stays in Dealboard. Deals, notes, files, and history are not deleted. If you have more than 20 active deals, you will need to reduce that number or upgrade to edit them.
Can I export all my data?
Yes. Your data is yours. Export your deals, notes, activity history, and file manifest anytime from Settings → Account → Export. Dealboard creates a ZIP file with CSVs you can open in Excel or Google Sheets.
How does the bill work when teammates join mid-cycle?
Stripe handles billing automatically with prorated charges and credits.
Security, privacy, data
Where is my data stored?
Dealboard uses reputable cloud infrastructure providers to store customer data and files. Data and files are encrypted at rest.
Who can see my deals?
Only workspace members can see deals. Workspaces are isolated from each other. Dealboard staff does not access deals unless needed for support.
Do you sell my data?
No. Dealboard does not sell customer data. Dealboard makes money from paid subscriptions.
Can I delete my account and data?
Yes. Go to Settings → Account → Delete Account. Your data is scheduled for permanent deletion 30 days later, and you can cancel during that window.
Backups?
Dealboard runs nightly off-site backups and performs weekly restore checks.
How do users sign in?
Dealboard supports Google sign-in and magic-link login.
Integrations
Does Dealboard send to Slack / Teams / Discord?
Yes. Dealboard integrates with Slack, Microsoft Teams, and Discord. Configure which events post and to which channels.
Can I send events to Zapier or my own webhook?
Yes. Dealboard includes a generic webhook integration that sends a signed JSON POST to the URL you provide.
Can I import from a full-featured CRM I am leaving?
Self-serve import is not available yet. Export to CSV and contact support@getdealboard.com for migration assistance.
Can I use the keyboard?
Yes. Supported shortcuts include N for New Deal, / for search, Esc to close modals, and Enter to save a note. More shortcuts are planned.
API and AI agents
Is there a public API?
Yes. Dealboard has a REST API at app.getdealboard.com/v1/*. The OpenAPI 3.1 spec is at app.getdealboard.com/openapi.json. API access uses bearer-token authentication and is included on Plus.
What can the API do?
The API can list, create, update, and move deals. It can also add notes and pull dealboard summaries. Webhooks can notify your systems when important deal events happen.
Does Dealboard have an MCP server for AI assistants?
Yes. Dealboard provides @dealboard/mcp on npm. AI tools can use actions like list_deals, get_deal, create_deal, update_deal, move_deal, add_note, search_deals, and get_pipeline_summary.
How are API keys secured?
API keys are SHA-256 hashed in the database. GitHub secret scanning can revoke leaked keys. Rate limits are 600 requests per minute per key. Webhooks use HMAC signatures.
Can I revoke API access?
Yes. API keys can be revoked anytime from Account Settings → API Keys. Once revoked, that key can no longer access your workspace.
Where do I read the docs?
Developer docs are available at getdealboard.com/developers.